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The Passionate Service Recipe Book


A Practical Handbook for anyone who interacts with a customer

The Passionate Service Recipe Book The Passionate Service Recipe Book - for the Starving Customer
- in English
by James M. Heidema and Carol A. McKenzie

The Passionate Service Recipe Book - for the Starving customer is a very practical handbook to assist salespeople, customer service representatives and managers to better serve their customers. This book is filled with case studies and lighthearted humour about the customer service experience. Jim and Carol offer simple methodology that will raise your awareness of the customer and ensure the customer is loyal to your company.

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The paper version is only $32.95 USD including shipping!





Now we offer an electronic version that you can download for less!
This eBook is only $19.44 USD!
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