Professional Books

The Passionate Salesperson - A book about professional selling

A positive book on change - 6th book in a series
by James M. Heidema and Chris M. Heidema

This is a book for any kind of professional salesperson ... not only insurance ... anyone who needs to develop a professional relationship as part of the sales process.

Learn more about The Passionate Salesperson.
This book is available as a paperback & eBook.

Another Flippin' Change Book - Hooked On and Passionate about Change

A positive book on change - 5th book in a series
by James M. Heidema and Carol A. McKenzie

We believe the path through change is easier, more successful and more rewarding if you can be passionate about the change and comfortable with the change process...

Learn more about Another Flippin' Change Book.
This book is available as a paperback & eBook.

The Passionate Service Recipe Book - A full-course meal for the Starving Customer

A Practical Handbook for anyone who interacts with a customer
by James M. Heidema and Carol A. McKenzie

The Passionate Service Recipe Book - A full-course meal for the Starving customer is a very practical handbook to assist salespeople, customer service representatives and managers to better serve their customers. This book is filled with ...

Learn more about The Passionate Service Recipe Book.
This book is available as a paperback & eBook.

Building The Passionate Team

Building The Passionate Team: From Poison to Passion
Examining the 8 Poisons that adversely affect teams
by James M. Heidema and Carol A. McKenzie

Building the Passionate Team will help the team member and leader understand how success...

Learn more about Building The Passionate Team.
This book is available as a paperback & eBook.

Also available in:
Polish and Russian.

The Passionate Agent

A Practical Handbook for Life Insurance Agents
by James M. Heidema

The Passionate Agent is a very practical workbook to assist Life Insurance Agents to more effectively manage their insurance practice. This book is filled with...

Learn more about The Passionate Agent.
This book is available as a paperback & eBook.

Also available in:
Tawainese, Romanian, Polish, Slovak, Czech, Turkish, and Russian.

The Passionate Manager

A Practical Handbook for Life Insurance Manager
by James M. Heidema

The Passionate Manager is a very practical handbook to assist Life Insurance Managers to more effectively manage their agents. This book is filled with...

Learn more about The Passionate Manager.
This book is available as a paperback & eBook.

Also available in:
Chinese, Tawainese, Romanian, Polish, Slovak, and Czech, and Russian.