Professional Sales Plus

The Passionate Service Recipe Book - A full-course meal for the Starving Customer

A Practical Handbook for anyone who interacts with a customer
by James M. Heidema and Carol A. McKenzie

The Passionate Service Recipe Book - A full-course meal for the Starving customer is a very practical handbook to assist salespeople, customer service representatives and managers to better serve their customers. This book is filled with ...

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This book is available as a paperback & eBook.

Building The Passionate Team

Building The Passionate Team: From Poison to Passion
Examining the 8 Poisons that adversely affect teams
by James M. Heidema and Carol A. McKenzie

Building the Passionate Team will help the team member and leader understand how success...

Learn more about Building The Passionate Team.
This book is available as a paperback & eBook.

Also available in:
Polish and Russian.

The Passionate Agent

A Practical Handbook for Life Insurance Agents
by James M. Heidema

The Passionate Agent is a very practical workbook to assist Life Insurance Agents to more effectively manage their insurance practice. This book is filled with...

Learn more about The Passionate Agent.
This book is available as a paperback & eBook.

Also available in:
Tawainese, Romanian, Polish, Slovak, Czech, Turkish, and Russian.

The Passionate Manager

A Practical Handbook for Life Insurance Manager
by James M. Heidema

he Passionate Manager is a very practical handbook to assist Life Insurance Managers to more effectively manage their agents. This book is filled with...

Learn more about The Passionate Manager.
This book is available as a paperback & eBook.

Also available in:
Chinese, Tawainese, Romanian, Polish, Slovak, and Czech, and Russian.